FAQ

    • I already have a logo, can it be used in the template?

    • I purchased the addon collage – can the buttons have different names then those shown?

    • Is it possible to have a different font for the logo or sidebar headers?

    • What payment methods do you accept?

    • What are your business hours?

    • What is the turnaround time for my template ( or other purchase )

    • Is it hard to change out the home page or slideshow images?


    I already have a logo, can it be used in the template? top

    Yes it sure can. In most cases your pre-existing logo can be added to the template of your choice at no additional charge as long as it’s on a transparent background ( png ) and will fit into the header. If any work needs to be done to make it fit or if it’s not on a transparent background additional fees may apply.

    Please email me before you purchase and send your logo so I can make sure it’s something that can be done. Thanks!

    I purchased the addon collage – can the buttons have different names then those shown? top

    Yes they can be anything you want. Once I receive your order I’ll send a link to a form where you can send all that info to me, like the URLs for the buttons, any name changes you may want on them..etc.

    Is it possible to have a different font for the logo or sidebar headers? top

    In general the templates are “as is” but you can order a font change here

    What payment methods do you accept? top

    Orders are processed through Paypal, although you won’t need a Paypal account to check out – you can use your credit card if you prefer. I also except credit card payments outside of Paypal – you’ll find both options at checkout

    What are your business hours? top

    Monday ~ Friday 8am – 4pm CST

    Closed Weekends & Holidays
    Phone: (682) 325-9820

    What is the turnaround time for my template ( or other purchase ) top

    Estimated turnaround times are listed below – please note that these may vary depending on the current work load, types and number of changes needed ( if requested ). Times are business days, not counting weekends and holidays

     

    Premade template with no changes, both regular and Cs-cart – Up to 3 business days

    Premade template with changes, regular only – 5-7  business days

    Color changes v3 & v4 – 14-21 business days

    Template conversions ( regular template to cs-cart/opencart/wordpress ) – 14-21 business days

    Template coding ( psd/pdf to html ) – 14-21 business days

    M2M items and Addons – 3-10 business days

     

    Is it hard to change out the home page or slideshow images? top

    No, it's very easy! Changing the image in the default homepage set up ( where your image is above the 3-4 boxes ) is very easy and done right in your storeadmin's Images area. The same is true if you upgrade to the slideshow - you can change the images any time you want to just by uploading new images via the Images area of storeadmin.

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